Shipping & Returns Policy
This page explains how we handle shipping, delivery, returns, and refunds.
Shipping Policy
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Locations
We ship to countries that use US standard wall outlets and switches.
Orders are fulfilled from:
- Our warehouse in Dongguan, China
- Amazon fulfillment centers in the United States
Shipping location depends on product availability and destination.
Estimated Delivery Time
Delivery times vary by destination and shipping method. Estimated delivery is typically 7–15 business days.
Please note that delivery times may be affected by customs processing or local carrier delays.
Tracking Information
Once your order is shipped, tracking information will be provided via email when available.
Returns & Refunds Policy
Return Eligibility
You may request a return within 14 days of receiving your order if:
- The item is unused and in original condition
- The item is returned with original packaging
Non-Returnable Items
Custom or personalized items may not be eligible for return unless defective.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
How to Request a Return
To initiate a return or refund, please contact us at:
Email: info@ydjsa.com
